Thank you for your interest in a custom order - we'd be delighted to help! Before you submit your request, please take a moment to review the essential information provided below. If you're ready to get started, don't wait to reach out to us. We're excited to hear from you and to craft something unique just for you! Thank you once again for choosing Urbanwalls.
Request a Custom Order
For faster service, simply provide us with the complete details of your project (including size, color, and any other specifications) along with your full address.
What is the custom order process?
Please send a request to our custom team detailing your custom order, they will send an exact quote. Make sure to include all of the info as any additional changes/requests after the invoice is paid will result in additional charges.
**All Quotes are subject to change**
Once the quote has been approved, we will send an invoice to you. After the invoice has been fulfilled, our designers will begin working on your order. We would then send you a mockup for approval before going to print.
Can I use a promo code for my custom order?
Unfortunately, promo codes and discounts cannot be applied to custom orders.
How long does a custom order take?
Custom orders may take up to 20-35 business days, depending on the scope of the project and how many modifications and changes there are. We'll always keep you updated throughout the process and make sure that you're happy with your unique product before it ships!
Once your item has been completed in production, you can expect it to arrive within 2-8 business days for domestic orders and 3+ weeks for international orders. Please remember that these estimates do not include processing times and are subject to change.
Can I request a color change?
Yes! We work with ever-changing printheads, so, unfortunately, we can't guarantee an exact color match to your request. That being said, our production staff always strive for the best results possible!
To ensure you get the most accurate result, please send a reference photo of the desired color and our design team will do their utmost to match it as closely as possible.
What is the cost of a custom order?
*If you're looking to place multiple orders, please note that the custom fee will only apply once. Fees will be on top of the price of the material.
- 1 Color Change (all products) $60
- 2 Color Changes (all products) $70
- 3 Color Change (all products) $80
- Size Change (decals) $60
- Color + Size Change (decals) $70
*Wallpaper is priced per double roll, regardless of whether you need an odd number of panels.
- Height over 10ft: $190 + $10 per additional foot + customization fee
- Height under 7ft: $158 - $10 per foot + customization fee
If you have any questions about how to install your wall mural (please note that additional material is provided for "bleed", and this should be part of your installation process), please take a look at our instructions on our website or watch our helpful installation video.
- Width Change (Standard)$66 x Even amount of panels + customization fee
- Width Change (Textured)$75 x Even amount of panels + customization fee
- Height Over 10ft 66/75 + $10 per even amount of panels + customization fee
- Height Under 9ft 66/75 - $10 per even amount of panels + customization fee
How do I place a custom logo order?
If you have your own logo, please submit your request here