FAQ's
Do you offer discounts to Trade/Designers?
Do you offer discounts to Trade/Designers?
We offer our designer friends a 20% discount towards their purchase! This is eligible to all products on our site excluding the Countryside Collection.
Please sign up for an account here: https://uwdecals.com/account/register, and then send us an email and we’ll be happy to set you up from there. We can't wait to see your designs!
Do you offer discount codes?
Do you offer discount codes?
Discount
Thanks for checking out our site!  We offer our social media friends a 10% discount by using promo code TENOFF, so give us a follow and apply the discount on your next purchase.
The best way to find out about any upcoming promotions is to sign up for our newsletter. Our subscribers are always the first to know about any upcoming fun!
How do I use a promo code?
How do I use a promo code?
Promo codes may be entered into your cart at checkout. In the right-hand column, click gift card or discount code and enter the code. Only one promo code may be applied per order. Promo codes cannot be combined with other offers. Promo codes do not apply to gift cards.
Make sure the code is case sensitive and spelled correctly. Discount codes will work work on all of our products excluding the Trendsetter Collections.Â
Please note that exclusions vary from promotion to promotion.
What do I do if I'm having a Sezzle payment issue?
What do I do if I'm having a Sezzle payment issue?
For assistance with your Sezzle payments, you can reach the Sezzle support team by email at shoppersupport@sezzle.comor call 1-888-540-1867. Their team is available from 8:30 AM to 5:00 PM CST Monday through Friday.
Why is my card being declined at checkout?
Why is my card being declined at checkout?
The billing address you are using may not match the billing address tied to your card. Please be sure to check that the billing address is correct and try again. If you are still experiencing problems, you may wish to contact the issuing bank of your credit card regarding this matter.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and Urbanwalls gift cards. Only forms of payment may be applied per order. Your card will be charged at the time your order is placed. If you are using a Urbanwalls gift card, the funds will be removed from your balance at the time your order is placed.
How Do I Avoid Damaging My Walls?
Peel and stick wall decor has become a popular choice for adding a personal touch to any room. Not only is it easy to install, but it also allows you to change up your style without the hassle of painting or drilling holes in your walls.
However, as much as we love peel and stick wall decor, we also want to help our customers avoid any potential damage to their walls. Here are some things to consider before applying our products.
What Is The Difference Between Standard And Textured Vinyl?
If you're unsure which material is best for your space, don't worry! We are here to help.Â
Our Murals, Wallpaper and select decals are available in both standard and textured vinyl - so you can find a product that perfectly fits the look and feel you're going for. We encourage all customers to double-check their material selection before checking out to ensure that you receive the item of your dreams!
How Many Decals Do I Need?
The sky is the limit. Well, to be fair, the ceiling is probably the limit. But how many decals will fit in a specific space totally depends on your vision for spacing and placing them.
Your best (and safest) bet would be to plot your design using a measuring tape and pencil to ensure you’re ordering the correct number of decals.
Check out these helpful Getting Started Videos.
